I bought the shoes over a year ago and they're great. There are two little things that annoyed me, first, the shoes are squeaky, especially one of them, when I walk they squeak, but ultimately it's not that bad, the second thing is the laces get damaged over time because of the back ot the metal protecting the lace holes, I used pliers and it's good but one hole which still rips the lace over time, it's not that bad either. After over a year of use they're a little scruffy and I somehow lost one screw from the sole, I'm not planning on changing them, they're still great and were worth the price

Boots are great, I’m very happy with them!

The journey is not too long, the boots themselves are imba, I really liked them and they are comfortable to wear, thank you!

everything is fine and came quickly

Thank you! I have a size 48 foot and finding shoes for me is not easy, and "normal" shoes are almost impossible. But thanks to this site, this problem is solved and now I have wonderful boots just my size!

Can I try on clothes at the post office?

- No, you can't try on the item at the post office, but if the item doesn't fit, you can return it :-) https://www.metalshop.com.ua/s/complaints-and-returns/

When will size 41 or 42 appear?

- Unfortunately, we do not know exactly when size 44 will be available. We recommend that you set up an availability notification using the "Not in stock?" option.

My leg is 29.5cm, what size is better to take?

- We recommend that you follow the size chart. For a foot length of 29.5 cm, we recommend choosing size 45 ????

I encountered a problem that the size 44 of these boots did not fit (I already filled out a return request and sent it). After measuring my foot again, it came out to 29.5 cm. Please tell me which size is better to choose, 45 or 46?

- We recommend that you follow the size chart. For a foot length of 29.5 cm, we recommend choosing size 45 ????

To choose the size, take your usual, which you wear other shoes. I have a foot of 27.7 cm, I took a 43 year old. and everything is great. I wrote to the mail to help choose the size, they advised 42, (the answer seems to be from the GPT chat) and it would be too small.

- Thank you for your feedback. Of course you can return the shoes. Information on returns can be found here: https://www.metalshop.com.ua/s/complaints-and-returns/ We are sorry for the inconvenience. Although our size chart is generally reliable, each leg is unique not only in length, but also in width and rise height. This makes it difficult to buy shoes online because you can't try them on in person. We are a Czech online store and we use translators to communicate in Ukrainian, which may explain the somewhat unnatural sounding of our answers. We appreciate your feedback, which will help us improve our service.

Cracked skin after a few weeks. The design is great, of course, but the quality is terrible.

- We are very sorry to hear this. Leather shoes should be cared for by using a special leather cream, cleaned regularly and not exposed to heat, for example, near a radiator. If all these conditions have been met, please fill out our complaint form: https://www.metalshop.com.ua/complaints-returns/

Are they winter or not?

- They can be worn in winter, but it can be a bit uncomfortable due to the metal construction. They are not purely winter shoes.

Do you have cash on delivery with prepaid shipping so that you can measure at the new post office?

- Unfortunately, we do not have delivery by cash on delivery with the possibility of trying on at Nova Poshta. However, you can return the shoes if they don't fit you. Please note that the return costs are paid by the buyer: https://www.metalshop.com.ua/s/complaints-and-returns/

Please let me know if you plan to add the possibility of paying in installments or cash on delivery in the future? And also tell me whether there is a refund if the product does not fit. Thanks for the answer!

- At the moment we do not plan to add payment in installments or cash on delivery, but thanks for the offer :-) Regarding returns: Of course, you can return an unworn, only tried-on item within 14 days. More details about this at the link: https://www.metalshop.com.ua/s/complaints-and-return

Good evening! Is it possible to pay in installments or only the full amount at once?

- Unfortunately, it is currently only possible to pay in full online by credit card or Apple Pay.

When will you have boots of sizes 42-44 available?

- The sizes have been added to stock and the indicated sizes 42 and 44 are already in stock :-)

That year, I bought these boots in size 42 from you, on the size chart it was written that they were 28 cm all over, but it turned out that they were somewhere between 26-27 cm. I want to order this same model, but what will happen with the new one, is it the same or not? what size should be taken so that 100% is 28 cm behind the insole?

- Thank you for your question and for sharing your experience. We are very sorry that this pre-order situation has arisen. We want to assure you that we have checked the dimensions and the insole length of 28 cm is indeed a size 42 for this model. We have personally measured to ensure the accuracy of the information. If you want to be sure of the size, we recommend that you order size 42. But if you have doubts or further questions, please contact us. We are always ready to help you choose the most suitable size.

Good evening) I'm sorry, but I want to ask (When will size 42 and all sizes in principle be available (It's just that they haven't been available for almost a month..

- Unfortunately, we do not know at the moment. Please set "track size" to your size and you will be notified as soon as the item is available. Sincerely, The Metalshop Team

Good afternoon) I want to ask if it is possible to return the product, for example, if you did not like it) And I have another question about the company STEEL, they are similar in appearance, only STEADY´S are more durable(?

- Good day! Yes, you can return the product if you don't like it. To do this, you need to fill out the return form on our website. Regarding your question about the brands, STEEL and STEADY'S, yes, they may look similar, but STEADY'S usually has more durability and quality materials. :)

Greetings. What is the material of the shoes? Is it genuine leather or, as it is in the case of Steel, genuine leather is covered with artificial leather?

- Hello! STEADY'S boots are made of natural leather with a coating of various shades, the sole is made of high-quality rubber. :)

I have 29.5 cm long insoles in sneakers, and I am thinking whether it is worth to take 30.5 cm long ones to be comfortable enough with socks on and for them to not be too big on me without any socks, what should I do?

- Hello! Please write this question by e-mail to [email protected] and we will help you choose the right size and answer all your questions. :)

If I choose a size larger than mine (I haven't measured it yet), will it be okay for the winter in a way that with socks on there will still be some space, and at the same time the shoes won't be too big without thick socks on?

- Hello! Please write this question by e-mail to [email protected] and we will help you choose the right size and answer all your questions. :)

Hello, won't they be cold for a rather cold winter? And I would also like to know if they get very wet.

- Good afternoon! The shoes will be cold for winter, as this is a demi-season model. The shoes are well made, do not get wet.

Good afternoon, I am interested in the size 39 shoe! Does it have a metal toe cap? And do you have any polyurethane models?

- Good afternoon! Available in size 39, insole length 25.5 cm. Of course, the shoes come with a metal toe :)

Is cash on delivery possible when delivering to Ukraine? If not, please add it.

- Good afternoon! Unfortunately, we do not accept payment upon receipt, we accept all orders only upon 100% payment.

Hello, sorry for the question, but are these insulated stadiums? And the size should be the same if the standard shoe is 42.

- Good afternoon! Shoes made of genuine leather, but without insulation. Size 42, insole length 28 cm.

Hello, I don't see the measurements table, size 47 should have a 31 cm long insole, could you please tell me if this is true, and if the shoes use a smaller size chart?

- Hello! Everything is correct, size 47 has a 31 cm long insole. :)

Good evening! What is the inner material of the shoes? Will it be suitable for a cold winter?

- Good evening! Shoes are made of natural leather, no insulation.

good evening, could you please tell me the length of the insole of size 38 (in centimeters)

- Hello! The length of the insole is 25 cm.

Good afternoon, I would like to ask about the country of manufacture.

- Hello! STEADY'S is a Polish brand. Country of manufacture: Poland.

Are they heavy? What is their weight? Please tell me the width of size 46

- Hello! Please write this question by e-mail to [email protected] and we will help you choose the right size. :)

Is it possible to pay by "payment in installments" from a private bank?

- Good day! Unfortunately, we do not offer installment payments.

Good afternoon. Please tell me, is the stitching on the shoes a decorative function or is it a sewn-in sole?

- Hello! Please write this question by e-mail to [email protected] and we will help you choose the right size and answer all your questions. :)