really like

Beautiful!????????

The boots arrived quickly, right on schedule. They are beautiful
Exactly as in the photo, everything is as it should be :)

it arrived very quickly, thank you

hello! what is the weight of one shoe of size 39? thanks !

- Hello and one shoe weighs approx. 1kg.

What size do you recommend for a measurement of 23,5cm? I’m between 37 or 36!

Good afternoon, are these shoes only for women or can a guy wear them too?

- Good afternoon! These shoes can be worn by men too, but the rise may be a bit narrow for some. :-)

Good day! My foot is 24.5 cm, what size will fit? And what will be the length of the insole then?

- Good afternoon! For a foot length of 24.5 cm, I recommend choosing size 38. The length of the insole for this size will correspond to approximately 24.4 - 25 cm.

Good afternoon, what size is better to take for a foot length of 27 cm? and how many days does it take to deliver to Ukraine those New Yorks that are available on the website?

- Congratulations! For a 27 cm foot, we would recommend a size 43, especially if you wear thick socks or like to have a little more room in your shoe. This is our personal choice, it is more reliable. Regarding delivery to Ukraine, it usually takes 11-13 days for products that are available on the website.

Good evening, insole 25.5, what size should I choose to walk comfortably?

- We recommend size 39, which is good for a foot length of 25-25.6 cm. However, if you wear thick socks or prefer more space in your shoe, then size 40 may be a better option :-)

Will size 41 still be available? If so, when? What is the length of the insole of size 42? Is it suitable for 26.5?

- All sizes are currently available in stock. The insole length for size 42 is 26.9-27.5 cm. For your foot length of 26.5 cm, we recommend choosing size 41.

Hello, I would like to ask if the kit comes with a brick like the one from the official website?

- Greetings! Unfortunately, this product does not include a key fob.

Good afternoon, when will size 36 be available? Thank you

- Good day! Unfortunately, there is currently no exact information regarding the arrival of size 36. We advise you to use the notification function on the product page to receive a notification when the size becomes available. Thank you for understanding! :)

When will size 39 be available again??

- Please enter your email address next to the size chart - we will send you a message as soon as the size is available.

sorry, will there be size 39 available by 15.08.2024? because I've been waiting for a very long time...

- Hello, thank you for your interest in our products! Unfortunately, size 39 is sold out. If you are still interested and you don't mind receiving it after 15.8., we can check if it is possible to order it from our supplier. In this case, please contact us at [email protected] and we will solve it together :-) Best regards, Metalshop

Hello, what is the insole length for size 43? And what will be the weight of one shoe?

- Good afternoon! Size 43, insole length 27.5-28 cm. One shoe weighs 1 kg.

Good afternoon, what will be the customs fee for this model in size 42?

- Hello! Unfortunately, we cannot predict the exact amount of the customs fee, but it will be approximately UAH 1,100.

Hi! Do you know if the shoes have a heel? What is the height difference of the heel between the toe and the heel? I have back problems so I wanted to know if I could wear these shoes on a daily basis :)

- Hello! Thank you for your interest in our assortment. The shoes you are interested in have a platform. The difference in height between the heel and the toes is rather small. When it comes to selecting appropriate footwear for spine problems, we encourage you to consult your doctor.

What is the weight of size 42?

- Hello! One shoe of size 42 weights 1.28 kg.

Good afternoon, how much will the customs tax cost?

- Hello! Unfortunately, we cannot tell you the exact cost of the tax as it depends on the exchange rate and weight of the package. Approximately, the customs tax will be 1000 hryvnias.

How much do they weigh?

- Hello! You have not specified the size you are interested in. Weight varies, it will be one weight for size 36 and another for size 46. :)

Good afternoon, what will be the cost of customs clearance for this model 37r?

- Good afternoon! Unfortunately, we cannot tell you the exact amount of tax, but it will be approximately UAH 1,000.

Hello, do you have an exchange if the size does not fit?

- Good afternoon! Unfortunately, we do not make exchanges, only returns. You can make a return within 14 days of receiving your order.

Can I get a discount on these shoes?

- Good afternoon! Unfortunately, we do not have a discount for this model at the moment :(

Hello How much does size 36 weigh?

- Hello! Thank you for your interest in our products. The weight of this size is approximately 2.5 kg.

Is there a dimensional grid?

- Good afternoon! The size chart is in the product description :)

Good evening, how much will be the customs tax on this product? (:

- Good afternoon! Unfortunately, we can't tell you the exact amount of tax, as it depends on the exchange rate and weight. Approximately, the customs duty will be 1000 UAH.

Good evening, do you have an option of payment while receiving the delivery? or is it only 100% prepayment? :(

- Good afternoon! Unfortunately, we do not have cash on delivery, we only accept 100% payment for all orders.

good morning, will the money be returned if the shoes do not fit me? can I return them immediately after trying them on at the post office?

- Hello! You can return the product within 14 days. We will issue a refund to your account after receiving the package at our warehouse. :)

when will size 39 be available?

- Hello! Unfortunately, we cannot tell you the date of arrival of the sizes of this model at this time. You leave a message on the product (size), and when your size appears, you are going to receive a letter to your e-mail about the availability of the product in our warehouse, and then you can place an order.

Could you please tell me the exact name of this model?

- Hello! The model name is M.TANK106-C2. :)

I am a boy/man how much is Malta the sole and the plateau and how much do they weigh

- Hi Stefano, for this information you can check the product sheet or contact us by email at: [email protected]

approximately how much international shipping to Ukraine will cost, as well as VAT on shoes (at least an approximate amount), since the official new rock website did not give me such an answer.

- Hello! Please write to us at [email protected] and we will help you with your question :)

Good afternoon! What is the delivery time of this pair of shoes in Ukraine?

- Good afternoon! Delivery time will be approximately 18-20 days :)

When will it be back in stock?

- We order this product constantly, but it goes out of stock very quickly. We don't know at the moment when we will bring it back, but if you click on "Is your size missing?", you will automatically receive an email when the size you want is back in stock. If you need other information or to recommend similar pairs, please write to us on email. Rock on!

Hello! When will size 38 be available?

- Good afternoon! The size 38 is currently in production. The size should appear in our warehouse within a month :)

Good afternoon! what is the weight of a pair of shoes? i.e. not one shoe, but both?

- Good afternoon! Could you please tell us what shoe size we need to weigh? We weighed the size 44, it weighs 2.73 kg.

Good afternoon! Could you please tell me how many days it will take for the order to arrive in Kyiv?

- Good afternoon! The delivery time for orders over 150 euros is about 20 days (as customs tax must be paid).

Good afternoon. I received a message that size 38 was in stock, went to look at it the same minute, but sizes 37-38 are not available. Are they already sold out or has the page/bug not been updated yet?

- Good afternoon! The page has been updated. Unfortunately, size 38 is no longer available.

Hi! How many cm does the platform have?

- Hello, The front part is 6 cm and the heel approx. 8 cm. Don't hesitate to contact us if you have any other questions, have a good day!

Hi! When will size 38 be available?

- We periodically bring this product back on stock. If you click on "Is your size missing?", you will automatically receive an email when the desired size reappears on stock. Thank you for your interest!

I really need a size 38. Will size 38 be available this month?

- Good afternoon! Unfortunately, we can't tell you the date of arrival of the sizes of this model :(

Hello, can you please tell me if it is possible to order cash on delivery? And is there a possibility of exchange if the size does not fit?

- Good afternoon! Unfortunately, we do not accept payment upon receipt, we accept all orders only upon 100% payment. We do not have exchanges at this time, only refunds.

Good afternoon. Is it possible to buy your products directly from a warehouse in the Czech Republic without transporting them to Ukraine?

- Good day! Of course! Please email us at [email protected], we will tell you in detail how to do it. :)

good day!weight?

- Hello! Approximately 1 kg.

Good afternoon! If I pay with a card in euros, do I need to have a card in euros or can I debit my UAH card?

- Good day! You can pay for the order with a Hryvnia card, but unfortunately, the bank charges a double conversion fee.

Good afternoon! Could you please let me know when the size 38 will be available? I really need it!!!

- Congratulations! Unfortunately, we cannot tell you the date of arrival of the sizes of this model. You can put a message on the product (size), and when your size appears, you will receive a letter to your e-mail about the availability of the product in our warehouse, and then you can place an order.

when will size 39 be available?

- We have already added size 39 :)

Good, when is the size of this model expected to be 42, and is it possible to find this particular size to order?

- Hello! Size 42 is already available. :)