Satisfied)

Beautiful and very high quality shoes. I love them????

Hello! Can you please the name of this New Rock model?

- Hi Karina, these boots are from the METALLIC collection & called Black Tower. I hope this helps. Caroline.

Hello, for a foot of 28 cm would a size 43 or 44 be a better choice? I'm currently a size 42 and it fits on my right foot and on my left foot it compresses and I have to pull my toe back slightly

- Dear Mr. Olivier, according to our size chart: 42 - about 26 cm, 43 - about 27, cm 44 - about 28 cm. Given your current situation, where a size 42 shoe compresses the left foot, and a foot length of 28 cm, I would recommend choosing a size 45. Although size 44 corresponds to a length of 28 cm, it is better to choose a slightly larger shoe for greater comfort and toe freedom. Especially with leather shoes, it's worth having a little more space.

hi! are customs duties paid in addition to the purchase price on the website? I saw a comment below asking about taxes??

- Hi! No, no additional customs duties are payable for deliveries from the Czech Republic to Romania, as both countries are part of the European Union. The purchase price on the website includes all relevant taxes.

Can you tell me when size 40 for this model will be back in stock? Thanks!

- The last restock was done this year, so we will not be bringing this size soon. If you click on the size you want and leave your email address, you will automatically receive a message when the size comes back in stock.

Hello, when will the size 40 be available?

- Congratulations! Unfortunately, we cannot tell you the date of arrival of the sizes of this model. You can put a message on the product (size), and when your size appears, you will receive a letter to your e-mail about the availability of the product in our warehouse, and then you can place an order.

Can you tell me if size 38 will be again in the near future?

- In about a month we should receive the size at our warehouse. If you click on the size you are interested in, you will automatically receive an email when it is back in stock. Thank you!

Good evening, will size 40 be available soon?

- In the next few weeks it should appear, but we don't have a clear date. If you press Is your size missing?, you will automatically receive a message when the desired size reappears.

Good morning, are the shoes wide or rather narrow?

- Hello! Thank you for your comment and interest in our assortment. When it comes to this model, it is rather standard.

Hello, I would like to ask if the shoes fit to size or should I buy one size smaller, thank you very much for the answer

- Hi, thanks for your interest. Insole lengths may vary for each model, so if the size does not fit you, you can exchange or return the shoes within 14 days.

Good afternoon, is there any way to track the order and how to pay the state duty, and will I receive any information after payment?

- Hello, Dmytro! After placing your order, you will receive an email with detailed information and a tracking number. Please write to us at [email protected] and we will tell you about the payment of customs tax in as much detail as possible :)

Hello, I want to ask if the sole and the top part are stitched together or only glued and the seam is only decorative?! Thank you.

- Hello, thank you for your inquiry. The manufacturer does not provide this information. We would have to ask specifically, but we know from experience that we would wait quite a long time for an answer. However, if there is a seam (thread), you can't see it at all. From my point of view, it is a glued shoe, but I can't 100% guarantee it. But it is more likely than not. ;-) Have a nice day! :-)

Hello, can you please tell me how much the customs tax will be and how to order New ROCK shoes?

- Hello, unfortunately, we can't tell you the exact amount of tax. The customs tax depends on the weight of the parcel, the amount of the order exceeding 150 euros, and the exchange rate.

Hello, can you tell me if there will be a size 39 again in the near future?

- Good afternoon! Unfortunately, we cannot tell you the date of arrival of the sizes of this model. You can put a message on the product (size), and when your size appears, you will receive a letter about the availability of the product in our warehouse, and then you can place an order :)

How is the payment made?

- Good afternoon! After placing your order, you will receive a payment link. By clicking on the link, you will be able to enter your card details and pay for the order :)

How many cm does the platform have?

- Under the heel = 8 cm, and under the toes = 6 cm.

What is the weight of both shoes (together)?

- Weight varies by size. For example: size 37 has 2.2 kg (one pair), and size 46 has 3.15 kg. If you are interested in a certain size, you can write us at [email protected] and ask us what size specifically.

Good evening, will the size 37 be available? :)

- Hello! We have added size 37 to our website, and now the shoes are ready to order. :)

Will there be a size 45 in the near future?

- Hello! Unfortunately, we cannot tell you the date of arrival of the sizes of this model. You can put a message on the product (size), and when your size appears, you will receive a letter to your e-mail about the availability of the product in our warehouse, and then you can place an order.